Marketing gets more expensive when it isn’t remembered
Most marketing doesn’t fail outright.
It quietly resets.
Teams do more, spend more, hire more, and still struggle to turn attention into predictable revenue.
The Profit Recall System explains why, and shows what compounds instead.
You might recognise some of this:
You’re producing more, but momentum doesn’t stick
CAC keeps creeping up, even when performance looks “fine”
Hiring feels like the only way to maintain output
Campaigns perform, then disappear
Every quarter feels like starting again
These aren’t execution problems.
They’re signs your marketing isn’t being remembered in the moments people want to buy.
If you came here looking for shortcuts, funnels, or hype, you’re in the wrong place.
Most marketing isn’t broken.
It’s just forgettable.
Followers don’t equal reach.
Reach doesn’t equal revenue.
Recall does.
This work is for growth-focused teams who are tired of doing more and getting remembered less.
If that’s you, you’re in the right place.
Most marketing advice focuses on doing more.
More content.
More channels.
More tactics.
But when brands aren’t remembered in buying moments, they pay to reintroduce themselves again and again.
That’s where:
Costs creep up
Performance feels fragile
Teams burn out
Strategies reset instead of compound
Until recall is built into the system, marketing can’t compound. It can only repeat.
The Profit Recall System™ is a commercial framework designed to fix this exact problem.
It shows teams how to:
Identify where recall is breaking down
Understand why effort isn’t compounding
Reduce wasted spend and rising CAC
Build momentum that lasts beyond individual campaigns
It’s not a funnel.
It’s not a content calendar.
It’s a system for engineering marketing that’s remembered when it matters.
Most teams don’t need more marketing.
They need clarity on what’s truly working, what’s being remembered, and where money is quietly leaking.
My work follows a simple structure:
Diagnose
Identify where recall and efficiency are breaking down.Decide
Determine what actually needs fixing, and what doesn’t.Build
Put systems in place that compound memory, efficiency, and revenue over time.
This approach replaces marketing chaos with commercial clarity.
I’m Caroline Thomas, strategist and creator of The Profit Recall System™ and the Memory-First Methodology.
After 25+ years in sales and digital marketing, I realised most businesses don’t have a marketing problem.
They have a memory problem.
They keep starting from scratch, repeating work, and mistaking activity for progress.
So I built systems that fix that.
Today, I work with founders and leadership teams who want marketing to be calm, clever, and commercially efficient, not manipulative, manic, or forgettable.
Based in Gran Canaria. Working globally.
I write regularly about:
Marketing efficiency
Recall and buying behaviour
Why performance can look healthy while costs rise
How leadership teams make better growth decisions
If you want thinking that helps you explain what’s really happening inside your business, start here.
If marketing feels harder and more expensive than it should, you don’t need another tactic.
You need clarity on what’s actually compounding.
Start with the system that explains why marketing resets, and what to fix first.
Clients say about us
Andrew Ostcliffe
I have to say that I was intrigued when our company announced a training course around the use of social & business media. It’s a topic I guess we have flirted with previously, but not taken too seriously. Caroline’s approach was professional, extremely knowledgeable and for me – she offered instant credibility: having sat previously on our side of the fence in a similar industry. I would highly recommend Caroline’s training. Having used Linkedin for several years, I have always managed source a particular level of information sets. However – Caroline’s expert view and rationale gave a more detailed look and commercial customization to give results we were missing. We will be using Caroline’s services again and I would highly recommend her range of training courses and guidance. Much appreciated and thank you Caroline.
Peter Wognum
Caroline and her team not only generated the attendance figures for an extended series of workshops – creating an additional 280 businesses that have engaged with the Low Business Programme – but also personally delivered many of the workshops herself on Facebook, Twitter, LinkedIn and Marketing, delivering an extensive programme of content that has created not only enthusiastic and informed businesses in the region but also delivering measurable improvements in business success over the (relatively) short period of her engagement. I would thoroughly recommend Caroline to any business, whatever their size, that wants to leverage the power of social media as a business development and growth tool.
Caroline Thomas Marketing
- Because followers don’t equal reach, and reach doesn’t equal revenue — recall does.
- I build marketing systems that compound, so you spend less, sell cheaper, and retain longer.
- Straight-talking strategy. No fluff. No funnels for the sake of it.
- Just marketing that’s calm, clever, and commercially efficient.