Caroline Thomas

When changing your marketing agency starts to feel inevitable

If you’re starting to feel uneasy about your marketing agency relationship, you’re probably not imagining it. Things feel less stable than they used to. Reporting takes longer to interpret. Conversations feel more careful. There’s more explanation, and less shared confidence. Not because anyone has failed outright, but because clarity feels harder to hold onto. This When changing your marketing agency starts to feel inevitable

Zero-click search isn’t your real problem

If you’re seeing fewer clicks from search, you’re not imagining it. Traffic is down for a lot of teams. Dashboards are completed but it’s harder than it used to be to point to a clean line between effort and outcome. Most of the conversation right now falls into two camps. Either “SEO is dead” or Zero-click search isn’t your real problem

When Performance Metrics Hide Commercial Inefficiency

This article is written for founders, senior marketers, and finance-led teams who have strong dashboards but low confidence. Strong performance metrics do not always mean efficient marketing. In many businesses, performance improves while confidence declines. Campaigns hit targets.Dashboards look healthy.Reports show growth or stability. And yet decisions feel harder, not easier. This happens when performance When Performance Metrics Hide Commercial Inefficiency

How to Tell If Your Marketing Problem Is Structural or Temporary

This article is written for founders, senior marketers, and finance-led teams who need to decide whether marketing needs intervention, or simply time. Not every dip in marketing performance is a problem. Some fluctuations are temporary.Others are structural. The difference matters because temporary issues resolve with adjustment, while structural issues compound if left unaddressed. Most businesses How to Tell If Your Marketing Problem Is Structural or Temporary

Why Increasing Marketing Budget Often Amplifies Inefficiency

This article is written for founders, senior marketers, and finance-led teams who are under pressure to justify marketing spend, not just increase it. Increasing marketing budget does not fix inefficiency.It usually amplifies it. When marketing systems are inefficient, additional spend increases cost, complexity, and internal pressure before it improves results. This happens because budget does Why Increasing Marketing Budget Often Amplifies Inefficiency

What Buyers and Private Equity Look For in Your Marketing Before an Exit

If you are planning an exit or private equity investment in the next 12 to 36 months, you are probably already focused on the obvious things. Revenue qualityMarginsCustomer concentrationRetentionOperational riskLeadership depth Marketing usually gets parked under a vague heading like “growth engine” or “go to market”. That is a mistake. Because marketing is one of What Buyers and Private Equity Look For in Your Marketing Before an Exit

What to Review Before Increasing Marketing Spend in 2026

Late December and early January is an awkward moment for marketing decisions. You’ve got your dashboards open. You’re shaping your budgets. Your forecasts are half data, half finger in the air hope. You’re most likely somewhere between “we can’t afford to stand still” and “we should probably do more,” and the idea of increasing marketing What to Review Before Increasing Marketing Spend in 2026

Why Good Performance Can Still Hide Wasted Marketing Spend

Illustration showing how wasted marketing spend can hide beneath strong performance metrics

Even when dashboards look healthy, wasted marketing spend can still sit quietly underneath the numbers. There is a real discomfort in marketing that shows up when the numbers look fine, but the confidence is gone. Performance dashboards say things are working. Leads are coming in. Revenue has not collapsed. Some channels are even “up”. And Why Good Performance Can Still Hide Wasted Marketing Spend

What Should You Fix Before Increasing Marketing Spend?

Increasing spend is not a growth lever. It is a risk event. When marketing results slow or costs rise, increasing spend often feels like the sensible next move. More budget should mean more data, more reach, more opportunity to recover momentum. In reality, increasing marketing spend is one of the most expensive decisions a business What Should You Fix Before Increasing Marketing Spend?

50 Marketing Decisions That Quietly Destroy ROI

Marketing doesn’t become expensive because teams are careless. It becomes expensive because sensible decisions, made under pressure and with good intent, slowly reset value instead of carrying it forward. Performance metrics can look healthy while underlying efficiency quietly erodes. Costs creep up. Results feel harder to sustain. Growth becomes less stable, even though nothing appears 50 Marketing Decisions That Quietly Destroy ROI